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Utility Rates Advisory Committee Application

Letter Declaration of Emergency - Valley Meadows

Updated Leak Adjustment Policy



The Commissioners of PUD No. 1 of Thurston County has a new office, 1230 Ruddell Road SE in Lacey, WA

The regularly scheduled meetings are on the 2nd and 4th Tuesdays of the month and will be held in the Commissioner Chambers on the first floor of our new building.

Changes to these meeting locations will be posted on the District’s web site.

Thurston PUD has Moved - Map with Directions

Rules for Rain Water Collection in Washington State

Additional information for former H&R customers

Lender Letter Information


"Project Help" Application for Low Income Assistance 

Project Updates:

No updates at this time.


The PUD's administrative office is now located at 1230 Ruddell Rd SE, Lacey, WA 98503. The District’s Office hours are 8:00 a.m. to 4:30 p.m., Monday through Friday. If you have any water issues, continue to contact us by phone, (360) 357-8783, or toll free at (866) 357-8783, twenty four hours a day. As always, the PUD's field staff will be on-call to address water system issues and emergencies 24 hours a day, seven days a week. After hours and on weekends, a call center takes calls, and calls and emails on call staff to report any issues.


Public Utility District No. 1 of Thurston County (Thurston PUD) was officially formed in 1938 by a vote of the people. We currently own and operate 303 water systems, serving over 8400 families, businesses, schools, and parks. The PUD also manages 10 water systems for other owners representing 634 families. Thurston PUD provides water planning and utility services to the citizens of Thurston County, and also own and operate water systems in Pierce, Lewis, and Mason counties, one water system in King County, and a few water systems in Grays Harbor and Kitsap counties.


The PUD is governed by three Commissioners, elected by the voters of Thurston County and  elected to serve for 6 years. The Commissioners represent the three Commission districts in Thurston County. Commission meetings are held the second and fourth Tuesday of every month at the PUD offices at 1230 Ruddell Road SE, in Lacey, WA. The meetings start at 5:00 p.m. and are open to the public.



With temperatures dropping, there are steps you can take to keep your pipes from freezing. Check out this funny video from the City of Walla Walla for tips, set to the music of Ice Ice Baby!

Recommendations to keep your pipes from freezing.

  1. Locate your water shut-off valve, close it, and drain the pipe.

  2. Open cupboard doors beneath sinks to keep pipes warm.

  3. Leave a small drip of water running from faucets to keep water circulating if temperatures stay below freezing   all day.

  4. Unscrew garden hoses.

  5. Insulate outdoor spigots with a styrofoam cover. Remember the outdoor spigots on the side of the garage where there is no insulation.

  6. Keep your water meter box tightly closed.

  7. Blow out your irrigation system.

  8. If you have an unoccupied rental, shut off the main and drain water from the pipes.



Payment Drop Box
We now have a payment drop box located outside of our building. You can drop your payment off at your convenience! Please do not put cash in the drop box. We will not be responsible for any payments left in the drop box.




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Smart digging means calling 811 before each job. Whether you are a homeowner or a professional excavator, one call to 811 gets your underground utility lines marked for FREE.






Application for Service packet