Address: 1230 Ruddell Road SE, Lacey, WA 98503 (Map)

Business Hours: 8:00 a.m. to 4:30 p.m., Monday through Friday

Toll-Free: (866) 357-8783

Local: (360) 357-8783

We are available 24 hours a day, 7 days a week to address water system issues and emergencies.

Reporting an issue or emergency after business hours or on a weekend?

Call us at (360) 357-8783 or toll-free at (866) 357-8783. Phone calls are directed to an afterhours call center and on-call staff.

 

Thurston PUD

Public Utility District No. 1 of Thurston County (Thurston PUD) was officially formed in 1938 by a vote of the people. We currently own and operate 271 water systems, serving approximately 10,250 families, businesses, schools, and parks. Thurston PUD provides water planning and utility services to the citizens of Thurston County, and also own and operate water systems in Pierce and Lewis counties, one water system in King County, and a few water systems in Grays Harbor County. For more about us, please click here.

 

For a map of water systems owned and operated by the PUD, click here.

 

 

 

Are you a new homeowner, or did you recently move in? Please complete and Application for Service packet and return the forms to our office!

 

 

Click here to make a payment online. We accept Visa or MasterCard payments with no additional payment fees!

 

 

Need to make a payment but can't make it during normal business hours? Stop by our office location at your convenience to use the drop box in our parking lot. We are located at 1230 Ruddell Road SE, Lacey, WA 98503. Please note: we advise against leaving cash in the drop box. Thurston PUD is not liable for for payments left in the drop box.

 

 

Sign up for Auto Pay and paperless billing to receive a one-time credit of $5 towards your account. Click here to get started.

 

 

Smart digging means calling 811 before each job. Whether you are a homeowner or a professional excavator, one call to 811 gets your underground utility lines marked for FREE. Visit www.callbeforeyoudig.org/washington for more information.

 

 

NOTICE OF NON-DISCRIMINATION

Thurston PUD is prohibited from discriminating on the basis of race, color, national origin, or handicap in programs or activities receiving EPA assistance or, in programs covered by Section 13 of the Federal Water Pollution Control Act Amendments of 1972, on the basis of sex. (40 C.F.R. § 7.95)

 

Questions? Please reach out to our Civil Rights Coordinator Julie Parker at (360) 357-8783.